A rent-fairness service for every resident — funded by your council, free at the point of use.
License RentCharter for your area. Tenants in your borough get free rent checks, evidence packs and Section 13 guidance — your council gets public credit on every check and anonymised, aggregated insights into local rent pressure.
Three steps. Live in a week.
You license your area
We agree which postcode prefixes and area names belong to your authority, plus a license term. One annual fee, no per-resident charge.
We whitelist your postcodes
As soon as the license is live, any resident entering a covered postcode sees a 'Sponsored by [Your Council]' badge and unlocks every paid feature for free.
Residents get help, you get credit
Tenants run rent checks, generate evidence packs, draft Section 13 challenge letters. You receive a quarterly anonymised report on local rent pressure.
A renter-protection service without the casework.
Public-facing credit
Your name appears on every rent check generated in your area — including the printable evidence pack residents take to negotiations or tribunal. A visible signal that the council is on renters' side.
Aggregated local insights
Quarterly report on rent change distributions, hotspot postcodes, and the share of checks flagging strongly-above-market increases. Anonymised, area-level only — no individual records.
Reduce officer load
Self-service rent advice for routine cases means your housing team can focus on disrepair, homelessness prevention and complex casework rather than triaging Section 13 questions.
Plugs into your existing comms
Co-branded landing page on the council's website, embeddable banner for your housing pages, and a short paragraph for your standard rent-increase response letters.
One annual license per local authority.
We scale the fee to the size of your authority so a small district council and a large metropolitan borough both pay something fair. No per-resident charge, no usage cap, no tiered feature locks.
Contact us for pricing- Rent check inputs stay in the resident's browser by default
- We never sell or share individual data — council reports are aggregated and anonymised
- Information-only product: we signpost casework to Shelter, Citizens Advice and your own housing service
- Methodology and data sources are documented and auditable
Common questions from council officers.
Who pays for this — the council or its residents?
The council pays an annual license fee. Residents in the licensed area get the full rent check, evidence pack and template letters for free. There's no per-resident charge and no ongoing cost to individuals.
How is a resident matched to our license?
We match by postcode prefix and area name. When a tenant enters a postcode covered by your license, the result page shows a 'Sponsored by [Council]' badge and unlocks the paid features automatically — no codes or sign-ups needed.
What do we get out of this?
Three things: (1) public-facing credit on every check from your area, positioning the council as a renter ally; (2) anonymised, aggregated insights on rent pressure in your borough (no PII, no individual records); (3) a free, low-overhead service for residents that doesn't burden your housing officers.
Is RentCharter giving legal advice on our behalf?
No. RentCharter is an information tool — every page is clearly labelled as information only, not legal advice, and we signpost residents to Shelter, Citizens Advice and your own housing service for casework.
How is residents' data handled?
Rent check inputs are stored only in the resident's own browser by default. We don't sell data and we don't share individual records with councils. Aggregated insights are anonymised and only meaningful at the area level.
Can we co-brand or link from our website?
Yes. We provide a co-branded landing page (e.g. rentcharter.org/[your-council]) and a short embeddable banner you can place on your housing or rent advice pages.